You may return items in good condition, untampered with seals intact, for a refund. Product(s) must be received in our office within 24 hours after delivery for orders within Lagos; 72 hours for orders outside Lagos.

The amount and value of returned item(s) shall be refunded in full to Customers, including the value of tax (if applicable). However, the amount paid for delivery of the item(s) shall not be refunded because it has been expended on transporting the item(s).

Customers shall get their refund within 72hours from the time the item(s) were returned.

Please note that the following items are non-refundable:

  1. Fridge item(s), that is items that need to be preserved in the fridge.
  2. Items such as body creams, oils, serums, that were not originally produced sealed by the manufacturers.

For returns and refunds, please contact us by filling the form below: